“The quality of our lives depends not on whether or not we have conflicts, but on how we respond to them.”

– Thomas Crum

Services

  • Facilitation

    As a professional facilitator, I offer your organization the benefits of having a neutral third party design and facilitate your meetings. By managing the process, content, and group dynamics, I enable participants to focus on discussions and decisions. My services include crafting an effective agenda, keeping the meeting on track, capturing key points, and ensuring productive discussions. Additionally, I model effective facilitation techniques and coach your team members on running successful meetings. My facilitation services can be customized for specific projects or provided as ongoing support.

  • Professional Development and Coaching

    I offer conflict management training that covers a variety of essential skills, including effective communication, leadership and management, providing and accepting feedback, mediation, running meetings, surviving difficult conversations, and communicating with challenging people in the workplace. I believe in practice-based instruction, guiding participants from theory into actionable skills.

  • Mediation

    Mediation aims to open a productive dialogue between conflicting parties and create a sustainable agreement. Its strength lies in utilizing a neutral third party to create a safe and structured environment for negotiation.

  • Decision-Making Processes and Personnel Policy Creation

    Consistent and creative decision-making processes and personnel policies are essential to a productive organization. I assist organizations in creating, assessing, revising, and implementing effective decision-making processes and personnel policies.